If you’re an IT professional, you’ll probably have noticed that your remit is becoming more varied as technology advances.
Here in the Application Development Team at Blue Chip, we have adopted a new way of working: an Agile development methodology, called ‘Scrum’.
Scrum firmly puts control of the benefits and value of the development process in the hands of the business.
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Certain professions require specialist tools; whether you’re a fireman, carpenter or a builder. The right tools in business are also essential.
Our Service desk team, with their 2000+ systems and devices to monitor, have been asking for the Itheon Appliance to be far more active with what it can do to help them. They want to click a button on a problem that gives them o
One - Automation
According to Richard Wesley Hamming one of the founding fathers of IT, the purpose of computing is not numbers, its insight. Insight is the ability to gain a deep understanding of something that has ramifications for how we should select our IT solutions and how we should present them.
Monitoring tools used to simply tell you how busy your CPU, Memory or disk space were. These tools are now no longer fit for purpose. Monitoring must now understand how your Business is performing, how the activities enabled or driven by IT are affecting your bottom line.
It’s true to say, very few of us work in total isolation. Most of us work as part of a team and for your business to work, everybody in your team has to work together.
I have seen this very subject from pretty much every perspective; a 20 year career in the BPM and Systems Management space, ranging from working on the shop floor to strategic and advisory roles, as well as 10 years working for s
There are many thousands of metrics available on all of the operating systems ever created. Some of them critical, some of them even the most ardent anorak has to look up in the help menu.
I am often asked the difference between open source monitoring tools and Itheon. When once asked this by a sales person I sent them the above diagram. As a metaphor it’s almost perfect and one I have often used since.
The car on the left
In the last few days we have probably all had the experience of driving in low visibility. You feel your way forward slowly, reacting to incidents as they happen, seeing the way forward sometimes just in time and sometimes too late.
So this year your bosses cut things back or at least asked you to do more with the same levels of staff and hardware? When you asked for more you were told the cupboard was bare and there wasn't any help available.
I read an amazing statistic this week; 90% of all information ever created was produced in the last two years alone. We create quintillions of terabytes of data each day, and the more we know the more we want to know.
That was a quote from Red Adair, the Texan oil well fire fighter. We at the Blue Chip System Management Services (BC SMS) team agree totally with this sentiment.
The good thing about virtualisation is that you have many machines on one (or at least far fewer) machines. However the bad thing about virtualisation is the very same thing with a single machine or clustered machines sharing resources.
In my 29 years in IT, I think the current landscape is amongst the most challenging, vital and fascinating I have ever seen. The job's we do have become key positions within any company. The processes IT supports deliver 99% of the things our colleagues do.
System outages are more than a problem for organisations today. Recently they have become big news stories. Recent issues with the following organisations infrastructures have become news stories across the internet almost as quickly as the problems have been spotted by the company themselves.
In life there is no such thing as a free lunch, so why do people think that "Agentless" monitoring has such a low impact compared to agent based?