Blue Chip is dedicated to delivering total cover within the four walls of your data centre. A vital component of any IT ecosystem is network support. No matter which aspect of the network or which brand you use, when your device has reached the end of its initial warranty, Blue Chip provide services to keep your network up and running.
We cover all the major OEMs, including Cisco, HPE, Brocade and Juniper. Whether you’re looking for full third-party maintenance or warranty management, we support your new and legacy network equipment, providing a range of SLAs and services to meet your business requirements.
Many of the qualified engineers in our nationwide team come from an OEM background. They’re supported by our UK-based 24/7 Incident Support desk, backed by qualified technical specialists who aid in diagnosing faults.
For full continued coverage, we offer a ‘waterfall’ style contract where the incident management for all your hardware support is undertaken from the first day of our contract, irrespective of OEM warranty expiry dates.
This service guarantees that no device goes out of support, while ensuring you know what your IT estate support costs are going to be throughout the financial year. You have a centralised point of call management and escalation is provided at no charge.
We support over 2,200 support contracts for over 700 clients, including many household names. you can trust Blue Chip to provide the support you need, when you need it.
With new hardware from Cisco, Juniper, HPE, Arista and many more, we promise a wealth of knowledge across all operating system maintenance that will fit your IT budget. If your equipment is reaching its ‘end of life’ phase, talk to a member of our team today!
We cover all major OEMs, including CISCO, Brocade and Juniper. Whether you’re looking for full third-party maintenance, or warranty management, we can support your new and legacy network equipment.