Remote System Management

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Remote System Management

To run a 24x7 service you need 5 people minimum, IBM POWER i resources are an extremely rare breed, finding them is tough, keeping the good ones is even harder.  

With Blue Chip’s IBM i (iSeries, AS/400) Systems management this problem is no more, we have been managing IBM i Operating Systems (SYS36/38, CISC & RISC) since 1987 and are currently managing over 250 IBM i Systems for all market and vertical customers.   

We manage the Operating System, you our customer retain the management of the Application.

What's included ;

Service Desk (hyperlinked to the Service desk page) 
Pro- Active Intelligent Itheon Monitoring Software 
    - User profile
    - Job Monitoring (Job Fails, Message Waits, Held Status, Overrunning jobs)
    - Automatic replies powered by Itheon where possible 
    - Job Scheduling Monitoring & Management
    - MQ Monitoring
Backup Management 
Performance Management 
OS Upgrades, PTF’s and Firmware
High Availability Management 
Spool File Management
Service Reporting & Review 


... for more about Remote System Management please....... click here

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