Our certifications

Helping businesses protect their data

We know how important reliable IT is for organisations and when you’re looking to outsource critical IT infrastructure and support, having confidence in your service provider is essential. At Blue Chip, we use our technical expertise and customer focus to provide the level of customer experience that leaves a customer certain they made the right choice.

Our certifications

For us to demonstrate that standards are maintained, and our processes are based on credible frameworks, we are independently certified.

Blue Chip currently holds four ISO certifications, all audited annually by a UKAS-accredited certification body. We don’t view this as an annual box-ticking exercise,  we strive to get real value from applying these management systems by embedding them throughout our organisation. This ensures we have effective controls, processes and governance in place and adopting a culture of continual improvement. These certifications cover all our services and sites. 

We also undergo an annual independent review of Service Organisation Controls (SOC) which is focussed on related processes and controls, as well as an annual assessment for the Payment Card Industry Data Security Standard (PCI -DSS).

It’s vital that our customers to feel they are in safe hands. We help our customers meet their regulatory requirements for service outsourcing whilst making their ongoing due diligence processes simple by being able to provide the relevant information 

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ISO 27001:2013

ISO 27001:2013 Information Security Management System

To help us keep data secure, we have implemented an Information Security Management System (ISMS). ISO 27001 provides a framework, covered by 113 controls, for us to manage information security across several elements, such as:

  • Human resource security
  • Asset management
  • Access control
  • Physical & environmental security
  • Operations security
  • Communications security
  • Incident management

We’ve been meeting these requirements of ISO 27001 since 2007.

ISO 9001

ISO 9001:2015 Quality Management System

At Blue Chip, the customer is at the heart of everything we do, and we are always striving to further improve our quality of service and the customer experience. We use the ISO 9001 quality management system (QMS) to organise and continually improve our processes across the business, increasing the consistency of output.

We seek feedback from customers on the service they receive, with the aim of providing exceptional service.

We’ve been ISO 9001 certified since 1996.

ISO 14001

ISO 14001:2015 Environmental Management System

We care about our planet, so we’re committed to minimising our impact on the environment and becoming sustainable. Since being certified in 2007 for the ISO 14001 Environmental Management System (EMS) standard, we have an ecologically-minded focus, setting ourselves targets to lessen our environmental impact and carbon footprint.

Examples of Blue Chip environmental initiatives include:

  • Tree planting in partnership with the Forrest of Marston Vale
  • An Electric Company car scheme
  • Eco cooling for our data centres.

We consistently hit our environmental targets. Our commitment to green IT helps our customers meet theirs.

We first became ISO 14001 certified in 2007

ISO 22301

ISO 22301:2012 Business Continuity Management System

The availability of critical IT is crucial for a customer’s success. We play a key role here, thanks to our impressive capabilities to provide all services to customers in times of business disruption.

It is important to us that customers do not feel an impact when something happens to Blue Chip, so we maintain a rigorous schedule of testing where certain events are rehearsed.

We’ve developed outstanding resiliency across our business by meeting the ISO 22301 Business Continuity Management System (BCMS). This covers physical working location availability to critical IT resilience to pandemic planning.

AICPA SOC

We're SOC 2 Compliant

As an organisation providing outsourced services to customers, Blue Chip undergo an annual independent review of service organisation controls (SOC), focused on related processes and controls. The subsequent SOC report details internal management processes and controls we’ve put in place. This additional assessment provides even greater assurance to our customers.

The SOC2 report looks at our non-financial reporting controls, relating to the two trust principles of security and availability. It covers common criteria in areas such as these:

  • Control environment
  • Communication and information
  • Risk management
  • Monitoring activities
  • Control activities
  • Logical and physical access controls
  • System operations
  • Change management
  • Risk mitigation
  • Availability

The SOC 2 trust services criteria are aligned to the 17 principles of the COSO framework and provides us with another great way to identify opportunities for improvement.

We're a PCI Level 1 Service Provider

Blue Chip is also a PCI DSS (Payment Card Industry Data Security Standard) Level 1 Service Provider for our managed hosting services, since November 2013.

This is the highest standard, only given to service providers who store, process or transmit in excess of 6,000,000 credit card transactions annually. It requires an annual Report on Compliance (ROC) with the assessment conducted by a Qualified Security Assessor (QSA).

As a provider of managed hosting services, we work with a variety of businesses, including those that accept electronic payments. While PCI DSS specifically protects cardholder data, the strict security processes we implement to comply with this standard, strengthen the security of any sensitive data we interact with.

PCI DSS is rightly seen as the gold standard in IT security controls, which are tested with a set of highly technical and comprehensive IT audit tests – 430 in total. 

In addition, we have our own PCI Internal Security Assessor (PCI ISA), responsible for ongoing compliance for both Blue Chip and our customers, providing appropriate support and guidance throughout the process.

We’re proud to say we are a PCI Security Standards Council Participating Organisation which provides us the opportunity to input our opinion on any future development of PCI DSS standards.

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our partners

  • Veeam
  • Microsoft Gold Partner
  • actifio
  • Zerto
  • Lenovo (Data Center Partner)
  • IBM Partner Logo 150x100
  • Red Hat
  • Citrix
  • FalconStor
  • helpsystems
  • vmware partner
  • Check Point

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