After over a decade building an innovative IT business, which then became part of a much larger organisation, I felt like its expertise was being diluted. Deciding to move on presented me with the opportunity to evaluate the future of technology managed services, systems integration and the part I wanted to play in my clients’ journeys.
Cloud of course, would be central, but with so many definitions and interpretations of what that can mean, I needed a business that wasn’t merely following the pack. After all, I see as many organisations leveraging the bleeding edge services, as I do paralysed by legacy systems in the broom cupboard.
Therefore, the role of the MSP and SI is to navigate through this myriad of services and platforms, to advise its clients on dovetailing the IT roadmap with business strategy, ensuring they leverage the latest innovations, but not at the cost of – well, cost – and business critical systems and data security.
Providing exceptional customer service for managed services on mid-range and private cloud, Blue Chip has long been the number one choice for critical IT. Already supplying 10% of UK banks, as well as numerous other financial institutions, I felt that a move to Blue Chip built exceptionally well on my work over the last ten years, delivering compliant-ready IT services to businesses operating in regulated markets.
Originally a stalwart of IBM maintenance, earlier this year Blue Chip relaunched its managed services, introducing Blue Chip Cloud; designed specifically for business critical IT. Not only hosted within its own Tier 4 and 3 designed data centres, with security standards and accreditations you would expect, but unusually Blue Chip Cloud offers a cross-data-centre high availability platform for Windows, Linux, AIX and IBM i, all as a service, on demand. Marry this to exchange access to public cloud hyper-scalers for less critical systems and Blue Chip will manage cross-platform automated delivery, build compliance, security, and monitoring of components, services and business processes to ensure customers’ business critical IT and core data are never compromised by a weak link.
One month in, I can report that the team at Blue Chip is welcoming and genuine, they have built an impressive business with an enviable customer base. Customers trust Blue Chip, and they stay a very long time. Customer empathy and technical excellence are underpinned by continued investment in people, which delivers a team driven by customer satisfaction where a can-do attitude prevails over all other drivers.
This is the start of an exciting chapter for me and Blue Chip, and I look forward to meeting with as many clients as possible to discuss the possibilities.