Network & Security Consultant

Career opportunity

Department: Technical Services
Reports to: Network & Security Lead

Job summary:

To be responsible for the design, implementation and support of Blue Chip and customer systems and solutions based on the Network and security platforms, including Disaster Recovery; providing support to customers and client personnel as part of contracted managed service contracts; supporting Sales and Client Services teams. 

Duties

Recruitment:

  • Design, implement and support Blue Chip internal systems based on Network and Security platforms.
  • Design, implement and support the Disaster Recovery process for Blue Chip internal network based systems.
  • Provide assistance to internal sales staff in pre and post sales activities as it relates to the provision of Network & Security based services.
  • To provide assistance and support to customers and client personnel as part of the services covered by Network and Security service contracts.
  • Provide support, guidance and assistance to internal and external personnel in the use of Network and Security technology and connectivity solutions.
  • Ongoing support to Client Services in delivering contracted services.
  • Maintain currency with design & best practice enhancements and emerging technologies.
  • Designing and implementing solutions based on Network & Security platforms.
  • Supporting Client Services in pre-sales customer facing activities, providing high quality technical design and proposal documentation.
  • Work closely with other team members to implement projects.
  • Training of other team members to ensure service and project delivery is maintained at all times.
  • Resolving support calls and attending customer sites as appropriate.
  • Provide 3rd level support to all contracted services customers.
  • To undertake training as discussed and agreed in order to ensure up to date knowledge for Cisco and Checkpoint Support is maintained.
  • Assist Client Services with provision of knowledge and/or documentation in support of contracted services.
  • Provision of automated routines to assist with the requirements of contracted services remote and hosted support contracts as requested by the Technical and Function Leads or Client Services.
  • Undertake other related tasks as requested by the Technical Lead.

Skills & attributes:

  • At least 6+ years experience, able to demonstrate taking ownership and designing solutions to meet the customers needs
  • Minimum qualifications such as Cisco CCNP certified in ether Routing and Switching and/or Data Centre
  • Check Point certified to CCSE (CCSA will be considered)
  • Routing technologies (BGP, OSPF) including VRF
  • Switching technologies (VPC, Spanning Tree, Cisco Nexus 7K, 5K and 2K. Catalyst 6500 & 4500 series Switches)
  • Load balancing technologies
  • Experience with VMWare
  • Demonstrable Linux experience
  • Demonstrable Alcatel Lucent SROS experience
  • Proven track record of supporting WAN/LAN based network services
  • Experience of network security & firewalls (Cisco & Checkpoint products)
  • Extensive knowledge & use of Microsoft applications (inc. VISIO)
  • Experience of using network management & diagnostic tools
  • Thorough knowledge of TCP/IP protocols and be able to troubleshoot connectivity issues using Wireshark/Tcpdump.
  • Conform to Blue Chip procedures / policies
  • Ability to produce technical documents & procedures
  • Experience in responding to RFP, RFQ or other Bid documentation
  • Strong organisational and administrative skills
  • Ability to motivate staff and foster collaboration
  • Identify personal development / training for team
  • Mentoring of team members
  • Excellent problem determination, analytical and resolution skills
  • Transformation & automation of repetitive tasks
  • Excellent communication skills internally & externally
  • Ability to demonstrate initiative
  • Excellent customer facing skills (professional & confident)
  • Sharing Expertise and knowledge with other engineers
  • Ability to work well under pressure
  • Proactive
  • Time management skills
  • Willingness to work unsociable hours
  • Be aware & adopt inter-related technologies

If you’d like to apply, click the button below.

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