Coming to America – Blue Chip’s IBM maintenance

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Blue Chip Blog
29 May 2019
Coming to America – Blue Chip’s IBM maintenance

At Blue Chip, we have been providing unrivalled service to our clients for well over 30 years. We’re a mainstay in the hardware maintenance industry, trusted to support IBM's full range of hardware products, from IBM x86 platforms through to IBM Power Systems, System z mainframes and related storage.

Before we’re accused of bragging, our confidence is not without reason. Our maintenance division has grown organically and consistently over our 30-year lifespan due to our ability to deliver exceptional service at a reasonable price. Our clients’ confidence in us gives us confidence in ourselves, and we now boast an impressive roster of customers, offering support to some of the largest and most critical IBM infrastructures in the UK. Maintaining IBM enterprise-class platforms is, without doubt, where Blue Chip excels.

However, many of the organisations who rely on IBM’s hardware are international, and several of Blue Chip’s clients run operations overseas in North America. Having received our highly-acclaimed customer-focused service in the UK, these customers often ask us to provide our bespoke services stateside in the USA and Canada.

Never one to back down from a challenge, Blue Chip set out to find a partner in these countries that we could work with, to continue providing support for our clients. We knew it wouldn’t be easy to find a company that shared our work ethic. After all, a high quality of service is at the core of everything Blue Chip does. We needed a partner that both we, and our clients, could rely on.

Blue Chip’s technical senior management made lots of visits to many third parties, some known globally. A lot of time was spent finding the right partner who, like us, would make Blue Chip’s clients their priority.

Our search, though long, was a successful one. We are pleased to announce that we have secured a valuable partner in North America, one that will only add to Blue Chip’s strengths. We’re already working together to deliver hardware maintenance services to one of the largest pharmaceutical companies in the world. This company has been a valued Blue Chip client for several years, yet we have confidence in our new partner to deliver an impeccable service as we always have.

If you’re a Blue Chip customer or partner who has hardware based in the USA or Canada, come find out why we believe we’re the best in the hardware maintenance industry and see what we can do for you. We’re not bragging – it’s just what we do. Contact us now.

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This article was written by Sam Dean. As a Client Director in Blue Chip's Business Partner team, Sam works with both new and existing partners to introduce their customer base to services such as Data Centre Services, IaaS, Managed Services, Cloud Computing, Disaster Recovery and Break Fix Maintenance. Sam can be contacted via info@bluechip.co.uk.

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