Managed IT services involve the outsourcing of infrastructure and/or software tasks to a third party to manage remotely. The Managed Services Provider (MSP) may provide the platform or the infrastructure but most importantly, they provide a fully managed service back to the customer. The responsibility that lies with the MSP is of the utmost importance...Read More
Any business looking for end of support options for IBM’s AIX or IBM i can rely on us, the UK’s leaders in third party software maintenance. We’ve gained an outstanding reputation in supporting IBM Power Systems and we’ve helped many businesses continue using their infrastructure after their operating system (OS) has gone End Of Life...Read More
Department: EngineeringLocation: BedfordReporting to: Maintenance DirectorResponsible for: Field Engineering/Logistics/Call despatch/WENG-Workshop/Technical Support Job summaryProvide strong leadership and ownership of the Engineering Technical Services Team (including Field Engineering, Logistics, Call Despatch, WENG-Workshop, Technical Support. The role will work closely with the commercial staff, technical support lead, and third parties and organise our engineer teams to take on new...Read More
Department: EngineeringLocation: BedfordReporting to: Maintenance Technical Services LeadResponsible for: Field engineers Job summaryThe Engineering Supervisor is responsible for service delivery and providing front-line leadership to the field engineering teams and oversees the day-to-day operations of our Field Service teams and works closely with our MTSTL and SMD to ensure customer satisfaction and long-term business relationships...Read More
Department: HRLocation: Bedford – Franklin CourtReporting to: HR Lead Job summaryThe Talent Acquisition Specialist position is responsible for managing the full lifecycle of recruiting for multiple positions including partnering with leaders, sourcing Curriculum Vitae/candidates, conducting and scheduling interviews, tracking and reporting on candidate interviews, selection procedures and hosting career events.Our talent acquisition team, is focused...Read More
Department: Architecture TeamLocation: BedfordReporting to: Architecture Lead Job summary To be a high quality and professional Technical Architect, working with Pre-Sales and Technical SMEs, responsible for technical design to best practices within Cloud and Managed Services business. Taking ownership of solutions at a technical level, ensuring cloud platform technologies are fully resilient, fit for purpose,...Read More
Department: Network & Security TeamLocation: BedfordReporting to: Network & Security Lead: Network & Security LeadResponsible for: Network Team Operations Job summary To act as the supervisor for the Network Team, responsible for the day-to-day operations and managing the Level 2 Network & Security Engineers, delivering exceptional service to internal and external stakeholders. Key result areas...Read More
When it comes to choosing a server monitoring solution for your environment, it can be difficult to find a single tool which ticks all the boxes. This can be especially true for businesses with diverse environments, consisting of multiple platforms from Windows to IBM i, or even VMS. This usually leaves many businesses using multiple...Read More
We’re the largest IBM Power Cloud provider in Europe. Customers, ISVs and business partners trust us because we do not rely on third parties to provide any of our IT services. From maintenance to logistics, it’s all under our control. To complement our IBM Power Cloud, we have a broad portfolio of managed services that...Read More
Are you evaluating support from a third-party provider against that of the Original Equipment Manufacturer (OEM)? A lot of businesses have faith in OEM server maintenance, which is understandable. The expectation is the OEM knows the equipment inside out and is therefore best placed to fix it should an issue arise. However, we’ve been providing...Read More
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