Department: Client ServicesLocation: BedfordReporting to: Chief Information Security OfficerJob summary:To plan and execute the implementation of projects requiring the support of the Project Management Office (PMO) according to an agreed specification and within strict deadlines whilst also meeting quality and budget requirements. Key result areas: Support to the Sales Team with contract/billing questions adding and...Read More
Department: Sales & MarketingLocation: BedfordReporting to: Sales DirectorJob summary:The role of the Sales Support Executive is to partner with Blue Chip | Service Express Sales Team by supporting contract renewals, assist with CRM and quote administration, contract generation, agreement finalisation, and maintain a smooth billing process for our customers. The role is also responsible for...Read More
Department: Sales & MarketingLocation: BedfordReporting to: Sales DirectorJob summary:Reporting into the Sales Director. This role will join a growing marketing team in the UK that works closely with their revenue operations team. You will work to help implement a UK deployment of a best-in-class technology stack already up and running in the US. To be...Read More
Department: Service DeliveryLocation: Bedford (Franklin Court)Reporting to: Service Delivery LeadResponsible for: Management of Delivery of Contracted Services (M/S) Job summary:To have in depth knowledge and appreciation of our customers business, influences and drivers.To be responsible for the successful delivery of contracted services and to keep the contract accurate. To develop the right relationships within customers...Read More
Department: ComplianceLocation: Bedford (Franklin Court)Reporting to: Chief Compliance Officer Job summary:A key role within the Compliance team that will enable the individual to develop a thorough knowledge and understanding of processes throughout the business whilst being a trigger for, and champion of, driving improvement. Key result areas: Responsible for responding to all incoming queries and...Read More
It is imperative that businesses have a Disaster Recovery (DR) plan in place to identify risks and to ensure systems and data are heavily protected. After all, this is the backbone of business continuity in the modern age. An effective DR plan will have these things in place: A comprehensive process which details procedure should...Read More
Department: EngineeringLocation: Franklin CourtReporting to: Maintenance Call Management & Sales Operations Supervisor Job summary:To deliver exceptional customer service by being a vital link between our customers and engineering, working within agreed Service Level Agreements and providing a seamless experience from call logging through to closure. Key result areas: Take ownership and responsibility for raising all...Read More
Department: Technical ServicesReports to: Network & Security Lead Job summary:To be responsible for the design, implementation and support of Blue Chip and customer systems and solutions based on the Network and security platforms, including Disaster Recovery; providing support to customers and client personnel as part of contracted managed service contracts; supporting Sales and Client Services...Read More
We have acquired quite the portfolio when it comes to IBM infrastructure services. Our experience spans back over three decades, starting with hardware maintenance. Then our collection of services gradually evolved to providing managed services. You’ll be hard-pressed to find a managed service provider (MSP) who manages upwards of 10% of the UK’s banking traffic...Read More
Choosing the right cloud for banking, insurance or any other vital financial service, is a complex task. Very few managed service providers (MSPs) have the accreditations and security to handle highly sensitive data. We’re ready to take on that kind of responsibility and we go beyond being a traditional MSP. Here, at Blue Chip we...Read More
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