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A guide to IT service providers

Managed IT services involve the outsourcing of infrastructure and/or software tasks to a third party to manage remotely. The Managed Services Provider (MSP) may provide the platform or the infrastructure but most importantly, they provide a fully managed service back to the customer. The responsibility that lies with the MSP is of the utmost importance...
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continuing IBM OS after end of support

Continuing IBM OS after end of support

Any business looking for end of support options for IBM’s AIX or IBM i can rely on us, the UK’s leaders in third party software maintenance. We’ve gained an outstanding reputation in supporting IBM Power Systems and we’ve helped many businesses continue using their infrastructure after their operating system (OS) has gone End Of Life...
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Career opportunity

Maintenance Technical Services Lead

Department: EngineeringLocation: BedfordReporting to: Maintenance DirectorResponsible for: Field Engineering/Logistics/Call despatch/WENG-Workshop/Technical Support Job summaryProvide strong leadership and ownership of the Engineering Technical Services Team (including Field Engineering, Logistics, Call Despatch, WENG-Workshop, Technical Support. The role will work closely with the commercial staff, technical support lead, and third parties and organise our engineer teams to take on new...
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Career opportunity

Engineering Supervisor

Department: EngineeringLocation: BedfordReporting to: Maintenance Technical Services LeadResponsible for: Field engineers Job summaryThe Engineering Supervisor is responsible for service delivery and providing front-line leadership to the field engineering teams and oversees the day-to-day operations of our Field Service teams and works closely with our MTSTL and SMD to ensure customer satisfaction and long-term business relationships...
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Career opportunity

Talent Acquisition Specialist

Department: HRLocation: Bedford – Franklin CourtReporting to: HR Lead Job summaryThe Talent Acquisition Specialist position is responsible for managing the full lifecycle of recruiting for multiple positions including partnering with leaders, sourcing Curriculum Vitae/candidates, conducting and scheduling interviews, tracking and reporting on candidate interviews, selection procedures and hosting career events.Our talent acquisition team, is focused...
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Career opportunity

Technical Architect

Department: Architecture TeamLocation: BedfordReporting to: Architecture Lead Job summary To be a high quality and professional Technical Architect, working with Pre-Sales and Technical SMEs, responsible for technical design to best practices within Cloud and Managed Services business. Taking ownership of solutions at a technical level, ensuring cloud platform technologies are fully resilient, fit for purpose,...
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Career opportunity

Network Technical Supervisor

Department: Network & Security TeamLocation: BedfordReporting to: Network & Security Lead: Network & Security LeadResponsible for: Network Team Operations Job summary To act as the supervisor for the Network Team, responsible for the day-to-day operations and managing the Level 2 Network & Security Engineers, delivering exceptional service to internal and external stakeholders. Key result areas...
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Server monitoring for Windows, Linux, AIX and IBM i

Effective server monitoring across IBM i, AIX, Linux and Windows environments

When it comes to choosing a server monitoring solution for your environment, it can be difficult to find a single tool which ticks all the boxes. This can be especially true for businesses with diverse environments, consisting of multiple platforms from Windows to IBM i, or even VMS. This usually leaves many businesses using multiple...
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7 signs you need help with IT services

We’re the largest IBM Power Cloud provider in Europe. Customers, ISVs and business partners trust us because we do not rely on third parties to provide any of our IT services. From maintenance to logistics, it’s all under our control. To complement our IBM Power Cloud, we have a broad portfolio of managed services that...
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downtime of OEM server maintenance

Can you afford the downtime of OEM server maintenance?

Are you evaluating support from a third-party provider against that of the Original Equipment Manufacturer (OEM)? A lot of businesses have faith in OEM server maintenance, which is understandable. The expectation is the OEM knows the equipment inside out and is therefore best placed to fix it should an issue arise. However, we’ve been providing...
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