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Technology news, viewpoints and insights from Blue Chip.
  • Career opportunity
    Department: Technical ServicesLocation: BedfordReporting to: Intel BAU Supervisor Job summaryTo provide Intel Level 1 support for all internal and external customer requests ensuring the delivery of exceptional service to our customers 24/7. To contact customers on 1st level response. Managing the daily operational tasks for our Managed Service customers, including incident, change and request. Monitoring alerts, raising calls and resolving tickets in a timely manner or escalate where necessary to...
Career opportunity
12
Apr

Intel Operator

Department: Technical ServicesLocation: BedfordReporting to: Intel BAU Supervisor Job summaryTo provide Intel Level 1 support for all internal and external customer requests ensuring the delivery of exceptional service to our customers 24/7. To contact customers on 1st level response. Managing the daily operational tasks for our Managed Service customers, including incident, change and request. Monitoring alerts, raising calls and resolving tickets in a timely manner or escalate where necessary to...
IBM Power System software unsupported
06
Apr

Is your IBM Power System’s software unsupported?

Businesses around the globe continue to pay for IBM software maintenance. For those running POWER8 and POWER9 systems, this makes perfect sense, as these systems are compatible with the latest operating system (OS) versions (V7R4 on IBM i and V7R2 on AIX). This means that if those businesses are not currently running the latest OS level, then they could upgrade their OS to the latest version if they wished. However,...
Career opportunity
26
Mar

Technical Support Engineer

Department: EngineerLocation: BedfordReporting to: Technical Support Lead Job summary The role of Technical Support Engineer is crucial to our services and solutions offerings and to the success of service Operations Company wide.  The TSE must show a high degree of success with timely and accurate hardware/software support problem resolution within specified platforms (such as IBM, HP, Cisco, Dell and EMC) and will be called upon to provide direction with regard...
Career opportunity
26
Mar

Project Manager

Department: Client ServicesLocation: BedfordReporting to: Chief Information Security Officer Job summary To plan and execute the implementation of projects requiring the support of the Project Management Office (PMO) according to an agreed specification and within strict deadlines whilst also meeting quality and budget requirements. Key result areas To be the Project Management lead for assigned implementation of projects against agreed contract specifications. Work closely with all relevant areas of the...
Career opportunity
10
Mar

Engineer (Network and Security)

Seeking an experienced Network & Security engineer to support our Managed Services customers. Candidates must demonstrate strong technical skills, ideally Cisco and Checkpoint. Have a positive outlook, be diligent, determined, possess an engineering mindset, always pushing themselves to deliver
reasons for backup and recovery
10
Mar

Everything you need to know for a successful backup and disaster recovery strategy

Many businesses across the UK do not test their backup and disaster recovery procedures. They assume that because they pay for it, it will work. Sadly, they are usually wrong. I will cover the reasons why backups are important, why failing to prepare means you are preparing to fail, and most importantly, why it is critical to act now, and move your back up to the cloud.  Everybody knows that...
Blue Chip and Service Express are multivendor leaders
09
Mar

Blue Chip & Service Express: Multi-vendor market leaders

Bringing joy to the UK There have been two big announcements recently that have brought joy to many people in the UK. The first of these announcements being the Prime Minister’s plan to emerge out of lockdown, which I am sure many would say is the best thing to come out of 2021. The days of beer gardens and get-togethers will soon be among us once more. However, this is...
09
Mar

Case Study: Reducing cost while improving efficiency and operations for a state-owned bank

If you would like to read our case study on how we provide a fully managed IT infrastructure for a well-known bank, provide your details below.
FalconStor StorSafe
05
Mar

The data backup challenge is daunting – but the solution is clear

Businesses need to back up more, much more, data than they did in the past. They have to do it more quickly, at a lower cost and they have to keep it for far longer. And in the interests of sleeping at night, it’s best to know that using a proven backup and disaster recovery service ensures your  data is secure and can be restored safely. The pace of data...
Career opportunity
17
Feb

IBM i Operator

To provide IBM i Level 1 operations support for all internal and external customer requests ensuring the delivery of exceptional service to our customers 24/7. Owning the daily operational tasks for our Managed Service customers, including incident, change and request. Monitoring alerts, raising calls and resolving tickets in a timely manner or escalate where necessary to 2nd line.
IBM i 7.2 end of support
15
Feb

Continuing IBM i 7.2 after end of support

For those frantically looking for IBM i 7.2 end of support options before the official end date of 30th April 2021, this is the right place to find a solution. At Blue Chip, we’ve helped many businesses continue using their IBM Power System through our unrivalled cost-saving solutions. To clarify, IBM i 7.2 is sometimes referred to as OS/400 V7R2 and the platform is usually known as AS/400 or iSeries,...
Blue Chip and Service Express
01
Feb

Blue Chip agrees to be acquired by US-based Service Express

Transformative deal creates global leader in managed IT services and third-party data centre maintenance Blue Chip, the UK’s leading third-party maintenance (TPM) and managed services company today announces that it has been acquired by Service Express, a leader in providing third-party, post-warranty data centre maintenance services, to expand its global platform. The acquisition is the fifth for Service Express and its first internationally and follows several years of partnership and...

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