Server Management
This service takes Blue Chip's server monitoring and management to the next level, providing a comprehensive server management service. Clients benefit from the reassurance that Blue Chip will not only monitor the servers but resolve issues as required.
Hours of cover available:
- Mon-Fri 09.00 - 17.30
- Mon-Fri 17.30 - 09.00 and Sat-Sun 24x7
- 24x7x365
This pro-active service is designed to eliminate failures and potential failures before they occur. Blue Chip relies upon their unrivalled IBM Mid Range experience and expertise which is second to none within the UK.
At the inception of the contract, Blue Chip will document and define all responsibilities and boundaries of tasks to be undertaken. The service will provide agreed manual and automated tasks and checks, along with the associated frequencies. We will advise and recommend what we believe these should be. However, customer specific additional operations can be added. Blue Chip will additionally provide strategic performance, stability and security recommendations as a trusted advisor.
The standard service typically includes;
Monitoring of:
- Processor usage
- Memory utilisation
- Hard drive capacity
- Operating System patching
- Job and service completion
- Back up verification
- Integrity of system stability and security
Reports include:
- Hardware errors
- Service errors
- Detailed availability and trend analysis
- Other client specific information (additional costs may
apply to this)
To discuss your Server Management needs, call us now on 01234 224400 or complete our enquiry form.
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